Email Management & Inbox Zero with OpenClaw
Overview
Email management with OpenClaw means using natural language in your preferred messaging channel to triage, summarize, filter, and handle email without constantly opening your inbox. Instead of switching to Gmail or Outlook, you message your OpenClaw agent: "Summarize my unread from the last 24 hours," "Which emails need a reply today?" or "Draft a short reply to [sender] saying I'll respond by Friday." The agent uses email skills to read your mailbox (via official APIs or IMAP), apply filters or priority rules you define, and either report back in chat or-with your approval-send drafts and schedule follow-ups. You can achieve inbox zero by batching triage and replies through one place: your chat. Combine it with morning briefing for a "here's your email digest" message each day, or with calendar assistant to accept meeting invites from email and add them to your calendar.
What you'll learn:
- Why use OpenClaw for email (inbox zero, triage, summaries) vs checking email in a separate app
- Prerequisites: OpenClaw, a channel, and an email skill (Gmail, Outlook, or IMAP) from ClawHub
- Step-by-step setup: install an email skill, grant minimal scopes, and configure triage/summary/send behavior
- Typical commands: summarize unread, filter by sender/date, draft replies, and schedule digest
- Best practices: scopes, approval for sending, and pairing with calendar and morning briefing
- Common pitfalls: OAuth, wrong mailbox, and when to avoid auto-sending
Why OpenClaw for Email Management?
- One place for chat and email: You're already in Telegram or Slack; ask "What's in my inbox?" or "Summarize emails from yesterday" without opening Gmail or Outlook. Combines well with other personal productivity flows like morning briefing and calendar.
- Inbox zero and triage: The agent can label emails by priority (urgent / can wait / newsletter), summarize threads, and suggest which need a reply. You decide what to act on from a short digest instead of scrolling through hundreds of messages.
- AI-powered drafts and replies: "Draft a reply saying I'm out until Monday" or "Summarize this thread and suggest a one-paragraph response." You review and send-or let the agent send when you've configured approval rules. OpenClaw's persistent memory can remember your tone and common phrases.
- 24/7 and scheduled digest: Run a daily or morning job (e.g. "Summarize unread from the last 24 hours" and post to your channel). OpenClaw runs on your infrastructure, so your digest is delivered even when your email app is closed.
- Self-hosted and private: Email is accessed by your agent via OAuth or IMAP from your machine or VPS. No need to hand your mailbox to a third-party cloud assistant. See security best practices and credential management.
Prerequisites
- OpenClaw installed and operational (quick start guide)
- At least one messaging channel configured-e.g. Telegram, WhatsApp, or Slack (channel setup)
- An email skill from ClawHub that supports your provider (Gmail, Google Workspace, Microsoft Outlook/Office 365, or IMAP). Search with
openclaw skills search emailor browse the marketplace for "Gmail," "Outlook," or "IMAP" - Email account and OAuth (or IMAP) credentials as required by the skill-typically you authorize once; follow the skill's documentation for scopes (e.g. read/send mail, minimal labels)
- Basic understanding of OpenClaw configuration and agent customization so you can add instructions like "always summarize in 3–5 bullet points" or "never send without my explicit approval"
- Security best practices reviewed-use credential management for email tokens; grant the skill only the scopes it needs (e.g. read and send mail, not full account access). Always audit skills before install
Implementation Guide
Step 1: Install and configure an email skill
In ClawHub, find a skill that integrates with your email provider (Gmail, Outlook, or generic IMAP). Install it and complete the OAuth or IMAP setup so the agent can read and (optionally) send mail. Follow the skill's readme for scopes: usually "read mail" and "send mail" for the mailbox you want the agent to manage. Prefer the minimum scope needed. After installation, verify with a simple prompt in your channel: "How many unread emails do I have?" or "List the subject lines of my last 5 emails."
Step 2: Configure the agent for triage and summaries
In your agent's system prompt or via agent customization, add instructions so the agent:
- Summarizes emails in 3–5 bullet points (or a short paragraph) unless you ask for full text.
- Labels or flags urgency when you ask "What's urgent?" (e.g. by keywords, sender, or date).
- Never sends or deletes mail without your explicit approval unless you've configured a specific auto-rule (e.g. "archive newsletters after summarizing").
- When drafting replies, keeps them concise and offers to send only after you confirm.
Optionally use persistent memory so the agent remembers your preferences (e.g. "I prefer short replies" or "Always CC my assistant for client emails").
Step 3: Typical commands to use in chat
Once the skill and agent are set up, you can use natural language such as:
- Summarize: "Summarize my unread emails from the last 24 hours" / "What did I miss in my inbox today?"
- Triage: "Which emails need a reply today?" / "What's urgent?" / "Show me emails from [sender] or with subject containing [keyword]"
- Draft: "Draft a reply to the last email from Alex saying I'll respond by Friday" / "Summarize this thread and suggest a one-paragraph response"
- Send (after approval): "Send the draft you just wrote" / "Reply to that email with your suggested text"
- Filter: "How many unread do I have?" / "List emails from last week that are still unread"
Adjust phrasing to match how your agent is instructed; the above are common patterns.
Step 4: Optional-scheduled digest and filters
To get a daily or morning email digest:
- Morning digest: Use a scheduled task (cron or OpenClaw schedule) that runs at a set time (e.g. 7am), sends a prompt like "Summarize my unread emails from the last 24 hours in bullet points" and posts the agent's reply to your channel. This pairs well with morning briefing (one message with calendar + email + tasks).
- Filters and labels: If your email skill supports labels or folders, instruct the agent to only summarize "Inbox" or "Priority" so you avoid noise from newsletters or archived threads.
Ensure scheduled tasks use secure, internal triggers; see network isolation.
Step 5: Test and refine
Test with real prompts: ask for a summary, request a draft reply, and (if you've enabled send) confirm one send. If the agent reads the wrong mailbox or sends from the wrong address, adjust the skill config or agent instructions. For recurring issues, check the skill's documentation and the troubleshooting guide and skills issues.
Best Practices
- Minimal email scope: Grant the skill only the scopes it needs (read and send for the mailbox you use). Avoid full account or admin access. Store OAuth/IMAP credentials per credential management.
- Approve before send: Unless you explicitly want auto-replies (e.g. for a specific filter), instruct the agent to never send or delete without your confirmation. Reduces risk of mis-sent or inappropriate replies.
- Combine with other use cases: Use with calendar assistant to accept or propose times from meeting invites in email, or with personal CRM to log important senders and follow-ups.
- Prompt injection caution: Email content can contain malicious or misleading text. The agent should treat email body and attachments as data, not as instructions. See prompt injection defense.
- Community: Share your setup or get help in the Discord community; others may have shared prompts or skill configs for your provider.
Common Issues & Solutions
| Issue | Cause | Solution |
|---|---|---|
| Agent says "no email" or "skill not available" | Email skill not installed or not authorized | Install the skill from ClawHub, complete OAuth/IMAP setup, and ensure the agent has access to the skill. Check openclaw status and skill logs. |
| Wrong mailbox or wrong account | Skill configured for a different account or profile | In the skill config, select the correct account or mailbox. For Gmail/Outlook, ensure you signed in with the right identity. |
| OAuth token expired or revoked | Token refresh failed or user revoked access | Re-authorize the email skill (repeat OAuth flow). Check skill docs for token refresh; protect credentials per credential management. |
| Agent sent mail without my approval | Agent not instructed to require confirmation | Add to system prompt: "Never send or delete any email without my explicit confirmation. Always show me the draft and ask before sending." |
| Summaries too long or too short | No clear instruction on format | Specify in agent instructions: e.g. "Summarize in 3–5 bullet points" or "One short paragraph per thread." |
| IMAP or API rate limits | Too many requests in short time | Limit digest frequency (e.g. once per day); avoid polling inbox every few minutes. Check skill docs for rate limits. |
Need more help? See our complete troubleshooting guide and skills issues.
Advanced Tips
- Meeting invites from email: Combine with calendar assistant: "Check my email for meeting invites from the last 24 hours and add any accepted times to my calendar." The agent can parse invite emails and create events.
- Draft-only mode: For maximum safety, configure the skill or agent so it can only read and draft-sending is done by you manually from your email client. You still get summaries and draft text in chat.
- Newsletter and bulk filtering: Instruct the agent to separate "newsletters" or "marketing" from "personal" or "work" when summarizing, so you can skim the important threads first.
- Follow-up reminders: Use memory or a task skill: "Remind me to follow up on the email from Sarah if I haven't replied in 3 days."
For expert-level configuration, see our advanced configuration guide and creating custom skills if you need a custom email integration.
Related Resources
📚 Documentation
🎥 Videos
💬 Community
Next Steps
After setting up email management, consider:
- Morning briefing - Include "today's email digest" in your daily message
- Calendar assistant - Accept or propose meeting times from email invites
- Personal CRM - Log important senders and schedule follow-ups
- Second brain system - Save key email content to notes or tasks
- More use cases - Business, content creation, development
- ClawHub skills - Explore Gmail, Outlook, and productivity skills
- Security audit checklist - Keep credentials and scopes tight